Support
Help, when you need it.
Every Aetheron Forge deployment is fully managed, with local support based in Hong Kong. Here's how to reach us and answers to the questions we hear most.
Talk to an engineer
Book a technical consultation for architecture and integrations.
Response times
We reply within one business day; managed plans include priority support.
Security & compliance
Request our data-handling overview and security review for procurement.
Frequently asked
How fast can we go live?+
A focused pilot — one agent, one channel — is typically live in two to four weeks, including discovery, build, and integration.
Where is our data processed?+
You choose. Standard deployments run in your selected region; the Sovereign tier self-hosts models in-region so data never leaves your jurisdiction.
Do the agents support Chinese?+
Yes. Agents handle English and Chinese out of the box across voice and text, with other languages available on request.
Is this managed, or do we run it?+
Fully managed. Setup, configuration, monitoring, and local support are included at every tier — it is not a DIY toolkit.
What does it integrate with?+
Slack, Teams, common CRMs, ERPs, ticketing, and hospitality PMS systems, plus a connector path for proprietary internal systems.
Ready to build
Forge your agentic workforce.
Tell us one process you want running 24/7. We'll show you a working agent — and the ROI — before you commit.